Ticket Card: FAQ’s

1. HOW DO I USE IT?

Use your Season Ticket Card just like you would a normal ticket. Present your card to the ticket taker when you arrive at Investors Group Field and they will scan the card’s barcode.  Your Season Ticket Card also serves as your Season Ticket Membership ID card.  Present your card at the Bomber Store to receive 15% off regular priced merchandise, and at select Blue Bomber partner businesses to receive special offers and discounts available only to Blue Bomber Season Ticket Members.
 

2. CAN I STILL SHARE MY TICKETS WITH FRIENDS OR FAMILY?

Yes!  There are two great options for sharing your tickets:

Option 1: Print a paper ticket at home or at work using your Bomber Account
Option 2: Forward your tickets electronically using your Bomber Account

You’ll find instructions for ticket forwarding on page 11 of this playbook.

PLUS! Forwarding your ticket has some excellent benefits. It gives full
ownership and control of that ticket to the recipient. If they lose or damage the ticket, they will have the ability to re-print it themselves or to reach out to the Season Ticket Centre for assistance without needing any help from you as the original owner of the ticket.
 

3. IS THERE A COST TO FORWARD OR PRINT A TICKET?

No, it’s free!  Blue Bomber Season Ticket Members can forward and reprint their game tickets at home, free of charge, using My Bomber Account.  See page 11 of this playbook for instructions.
 

4. CAN MY TICKETS BE PRINTED ON REGULAR TICKET STOCK?

Yes! This service is available at the Season Ticket Centre.  Administrative charges of $2.50 per ticket, or $20.00 per seat, for the full season, will apply. For information, call 204-784-7448 or email fans@bluebombers.com.
 

5. WHAT HAPPENS IF I LOSE MY CARD OR IT’S STOLEN?

If your Season Ticket Card is lost or stolen, please contact the Season Ticket Centre immediately. Your card will be deactivated and will no longer permit entry to Investors Group Field. A replacement card will be issued for you to use during the remainder of the season; a replacement fee will apply unless a police report number can be provided. To get a replacement card, call 204-784-7448 or email fans@bluebombers.com.
 

6. I USE MY TICKETS FOR BUSINESS, FOR CLIENTS AND EMPLOYEE INCENTIVES, OR I SPLIT MY TICKETS AMONG FRIENDS/PARTNERS. HOW WILL I GIVE THEM MY TICKETS?

It’s easy! Just login to your Bomber Account and select “TICKET FORWARDING.”  This is a secure way to deliver your tickets by emailing them to your friends, clients or employees. See page 11 of this playbook for instructions.
 

7. WHAT IF I HAVE A TICKET FOR A PREMIUM SEATING AREA?

Our Premium Seating areas include the Pinnacle Club, Loges, Blue & Gold Clubs, and Suites. If you have seats in any of these areas, you will receive a card specific to these areas and will continue to receive Season Ticket Member benefits as normal.
 

8. IS THERE ANY WAY TO FORWARD MORE THAN ONE GAME AT A TIME?

Yes! You can forward, print, or transfer your tickets for as many games at a time as you’d like. Simply scroll through the monthly calendar view to select the game(s) and seat(s), or click “ADVANCED OPTIONS” at the top of the calendar for quick access.
 

9. CAN I ENTER INVESTORS GROUP FIELD BY SHOWING MY TICKETS ON MY PHONE? 

Yes! New for the 2014 season, mobile ticketing is now available. You can access your Bomber Account via the browser on your smartphone to view your tickets for entering Investors Group Field. The ticket taker at your gate will scan the barcode on the screen, allowing you entry to the field. Mobile ticketing also allows you to transfer your tickets to family/friends/clients. Passbook integration is available if you are using an iPhone.