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General FAQ:

How do I sign up to become a Fan Zone Member?
On fanzone.bluebombers.com, you will have the choice of signing in through Facebook, Google +, or with an e-mail. If you sign up with Facebook or G+, you do not need to verify your email, but you will create a password to complete your registration. If you choose to sign up with a unique email address you will need to create a password and then verify your email in order to complete your registration.

How do I update my username and password?
When logged into Blue Bombers Fan Zone, you will be able to edit your account details under the “Edit Profile” link on your dashboard. You can edit your username directly in the “Username” field and select update. Please note that you must complete your profile before updating it. To update your password, you must select “forget password”, type in your email, and reset your password with the link emailed to you by filling in the new and confirm password fields with the same password.

I forgot my password, how do I reset it?
When accessing fanzone.bluebombers.com, select “forgot password”, follow the instructions on the screen by typing in your email first. You will be able to reset your password with the link emailed to you by filling in the new and confirm password fields with the same password.

How do I update my profile if my address, email address, or phone number have changed recently?
When logged into Blue Bombers Fan Zone, you will be able to edit your account details under “Edit Profile”. Make sure you save your changes before exiting the screen.

I am a Season Seat Holder, do I sign up using the same login information as my Account Manager?
No. Your MyBomber Tickets account manager is different from the Blue Bombers Fan Zone program, you will need to create a separate Fan Zone account in order to participate. However, you may use the same email to register the account and connect your MyBomber Tickets account to get extra benefits!

How do I delete my profile or unsubscribe from the program?
If you would like to deactivate your profile, please email fanzone.bluebombers.com with your username and membership number and asked to be deactivated.

How do I unsubscribe from email communications?
When logged into Blue Bombers Fan Zone, select “Edit Profile”, then uncheck the newsletter boxes under your account, then select “Update” to save your changes.

Gaining Yards FAQ:

How do I gain yards?
When you are logged into Blue Bombers Fan Zone, you will be able to gain yards by performing one or more of the following actions:

Year-Round Activities

Activity Yards Frequency
Online Bomber Store Purchases 5 Every $1 spent*
Read Article 10 Up to 5 per day
Watch Video 10 Up to 5 per day
Dashboard Offers Variable One time
Connect to MyBomber Tickets / Ticketmaster account 300 One Time
Registering for and attend an event Variable One time – Once registered for the event* 
Survey Variable One time – Once Completed Survey* 

In-Season / Game Day Activities

Activity Yards Frequency
Investors Group Field Attendance 50 Once per home game*
Predictor: Game Participation 50 Once per game
Predictor
1st Place 500 Each Game
2nd Place 300 Each Game
3rd Place 150 Each Game

 *Note: Yards will appear in your account on the 15th and last day of every month. In the event these days fall on a weekend or holiday, they will be loaded the following business day.

Can I redeem yards?
Yes, prizing will be added throughout the season for you to redeem with your Yards.

How am I ranked on the leaderboards?
Leaderboards display all registered Fan Zone members and their respective yards in descending order starting with the member who has accumulated the most yards on a weekly and season-long basis. There is also a game day leaderboard that pulls a winner who has earned the most yards on game day.

Contest FAQ:

Where can I find your contest rules?
The eligibility rules and specific details for Winnipeg Blue Bomber promotions and contests may vary. So please refer to the official contest rules posted online at fanzone.bluebombers.com for any particular contest the Winnipeg Blue Bombers is running.

I won a contest; how do I claim or pick up my prize?
Claiming your prize may vary depending on the specific contest, but in general, a representative from the Winnipeg Blue Bombers will be in contact with you. Please ensure your email and phone number is up to date so that you can be contacted immediately.

All Winnipeg Blue Bomber prize winners have 5 days to claim their prize. Arrangements for picking up prizing ie) friends or relatives, can be approved via a Winnipeg Blue Bombers representative. To claim your prize, you will be asked to provide personal identification.

Why do I need to provide my full address when winning a contest?
In order for the Winnipeg Blue Bombers to issue you a ticket or ship your prize, we will need to confirm your place of residence, birthday, phone number, and email. In order to be declared a Prize winner, each potential Prize winner must first correctly answer, unaided, a time limited mathematical skill testing question. The Winnipeg Blue Bombers reserves the right to refuse a prize if the winner is not qualified or eligible to claim the prize.

If I’ve already won a prize, am I eligible to win another?
Yes, you are still eligible to win the grand prize or game day prizing.

I’ve won a trip, but cannot attend, can I trade up for another trip or another prize?
Daily Prizes, Weekly Prize, and Grand Prizes must be accepted as awarded. Prizes may not be sold, transferred, are not convertible to cash and will not be refunded if unused. The Winnipeg Blue Bombers reserve the right to substitute a prize with one of equal or greater value if the prize cannot be awarded as described for any reason. No change in travel arrangements can be made once your booking has been confirmed.

If I’ve won a trip can I transfer it to a family member or a friend?
Daily Prizes, Weekly Prize, and Grand Prizes must be accepted as awarded. Prizes may not be sold, transferred, are not convertible to cash and will not be refunded if unused. The Winnipeg Blue Bombers reserve the right to substitute a prize with one of equal or greater value if the prize cannot be awarded as described for any reason. No change in travel arrangements can be made once your booking has been confirmed.

Does my travel companion have to be of the age of majority to travel with me?
If the Prize winner is not the age of majority they must be accompanied by a parent or legal guardian.

What is the minimum age to sign up for Blue Bombers Fan Zone
To enter and to be eligible to win, entrants must be a legal resident of Ontario and 13 years of age or older at the time of entry. Entrants who are under 18 are eligible to enter the Contest and win a Prize provided that they have received permission from their parent or legal guardian to enter and the parent or legal guardian of the entrant accepts any such Prize and the terms and conditions on behalf of the entrant.

I’ve won a Trip, but I am under 18, can I still go?

Entrants under the age of 18 are eligible to enter the Contest and win a Prize provided that they have received permission from their parent or legal guardian to enter and the parent or legal guardian of the entrant accepts any such Prize and the terms and conditions on behalf of the entrant.

My family member works for the Winnipeg Blue Bombers, am I still eligible to win a prize?

No. Employees and their parents, siblings and children, and persons domiciled with an employee of any of the Contest Sponsors, their respective agents, parent, affiliated or related companies, subsidiaries, divisions, Prize sponsors, and promotional and advertising agencies and administrators, are ineligible to enter.

I had redeemed ballots for a contest prize. Did I win?

All winners will be contacted by the e-mail used to sign up/login with Fan Zone. Should you win a contest, a member of our team will be in contact with you once the draw has taken place.

I had redeemed a prize on Fan Zone, how do I pick it up?

Anyone who had redeemed a physical prize or experience will be personally contacted via e-mail or phone with instructions on how to pick up the prizes. Some prizes may be shipped, so it’s key to keep your profile updated!

I signed up a little late and very behind on the leaderboard, should I continue to participate?

Of course! The Fan Zone program is designed for all types of users and fans; we encourage everyone to participate in contests, collect yards for prizing, and benefit from the discounts no matter how many points you accumulate. More yards (points) gives you more chances to win big prizes, never leave your card at home!